We process card payments through Stripe, accepting Visa, Mastercard, American Express, and Discover. We also accept PayPal, and Google Pay where your browser or device supports it. Apple Pay, and buy now, pay later options via Klarna or Clearpay, are coming soon.

Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary depending on location and carrier delays.

Currently, we only deliver within the UK. However, we plan to expand our shipping options to include international destinations such as the EU in the future.

Yes. Once your order has shipped, we'll email you its tracking number. If you have an account, you can also see it in My Account under Order History.

Customers can return items within 30 days of receiving them, provided they are unused, unopened, and in their original packaging. For more details, visit our Returns Policy page.

Yes, you may cancel a pre-order at any time before dispatch for a full refund. Once the order has been shipped, standard return policies apply.

If your order arrives damaged, please contact us within 7 days of delivery, and we will arrange a replacement or refund as appropriate.

If a sealed booster pack contains a damaged card, we can only replace the booster pack itself and not individual cards inside. We recommend reaching out to the manufacturer directly, as they may offer a replacement service for damaged cards.

We begin finalizing and preparing all pre-orders for dispatch the day before the official release. At that stage, cancellations may no longer be available, and the order will proceed to shipment.